Alex Grey Studio Store - HTML version

Please choose your poster order with care. Posters are too easily damaged in handling and are therefore not returnable. If there is a problem with your order, please contact us by clicking here. Selecting the appropriate heading for your note will help us get back to you quicker. Please include as much information as you can about your order, including your address.		If you are dissatisfied with merchandise purchased from the Alex Grey on-line shop, (other than a poster) you may return it within 10 days of receipt for a refund less shipping, as long as the merchandise has not be altered in anyway, and is received in salable condition. Audio tapes, books, CDs, DVDs, and other multimedia products, may not be returned once opened, but may be exchanged if there is a manufacturing defect.
VisionWear apparel may not be returned once they have been worn. Claims for incorrect or damaged shipments must be made at the time of receipt. When contacting us, please forward a copy of the original invoice.		If a package arrives in a damaged condition, do not open it. You must refuse delivery and and have the package returned unopened.
Please note that if the original "ship to" address is insufficient or incorrect and returned to us, you will be responsible for the charges incurred for the return.		Please notify us first to make return arrangements. Claims for non-receipt of merchandise must be made within 60 days of purchase.